Terms & Conditions

We are HOW TO BASICALLY LTD, a company registered in England and Wales under company no. 13784717 and having a registered office at Town Place Farm, Sloop Lane, Scaynes Hill, Haywards Heath RH17 7NP, United Kingdom (“we”, “our”, “us”). We are the publisher of the website accessible at https://howtobasically.co.uk (the “Website”).

About These Documents

These terms and conditions set out the basis on which we grant you access to our Website, and what you may do with it. By using our Website, you confirm that you accept these terms and conditions and that you agree to comply with them.

If you do not agree to these terms, you must not use our Website. Our Website is made available free of charge.

These Terms and Conditions refer to the following additional documents, which also apply to your use of our Website:

  • Our Privacy Policy, which explains what personal information we collect from you and how we may use it;
  • Our Cookie Policy, which sets out information about the cookies on our Website; and
  • Our Conditions of Purchase, which will govern the terms on which you may purchase any of our products.

Access to the Website and its contents

Although we make every effort to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your device to access our Website and you should use your own virus protection software.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

When accessing the Website, you agree that you will not:

  • interfere with or interrupt the normal operation of the Website;
  • misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
  • use the Website for commercial, political, advertising or any other form of commercial solicitation, including the sending of unsolicited e-mails; or
  • collect, use or process any personal data of other users.

Furthermore, you agree that, when requested, you will provide only complete, accurate and up-to-date information about you to the extent necessary for us to comply with our legal obligations.

Intellectual property

The content of the Website, the general structure as well as the software, texts, animated or non-animated images, photographs, sound, know-how, databases, format rights and all other elements composing the Website are the exclusive property of HOW TO BASICALLY LTD and its licensees. Those works are protected by amongst other things copyright laws and treaties around the world. All such rights are reserved.

You must not modify, republish or in any way make available copies of any materials you have downloaded or accessed from our Website in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

If you infringe the intellectual property rights of HOW TO BASICALLY LTD or its licensees in any way, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Liability to You

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

No warranty is given other than those expressly given in these terms and conditions. In particular, no warranty is given as to the performance, availability and accessibility of the Website.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our Website for domestic and private use. If you are a business user, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Website; or
  • use of or reliance on any content displayed on our Website.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in the relevant contract. Our products are sold exclusively at our sales counters and through our website at https://howtobasically.co.uk  Any purchase made outside of the above channels is at the buyer’s own risk.

Your Personal Information

We will only use your personal information as set out in our [LINK TO PRIVACY POLICY].

Applicable law

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Cancellation Policy

At How To Basically, we understand that sometimes plans change, and you may need to cancel or reschedule your class. To ensure we can accommodate all our clients effectively, please review our cancellation policy below:

1. Cancellation Requests

  •  More than 14 days before the class:
    ● You may cancel your booking for a full refund or reschedule without any penalty if you notify us at least 14 days before the scheduled class date.
  • 7 to 14 days before the class:
    ● Cancellations made 7 to 14 days before the class will receive a 50% refund. Alternatively, you may reschedule for a future class without any additional fee.
  •  Less than 7 days before the class:
    ● Cancellations made less than 7 days before the class will not be eligible for a refund. However, you may reschedule for a future class with a rescheduling fee of £20.

2. No-Shows

  • If you do not attend the class and have not notified us of your cancellation or rescheduling request, you will not be eligible for a refund or reschedule.

3. Rescheduling Policy

  • First Reschedule Request:
    ● The first reschedule request made more than 7 days before the class is free of charge.
  • Additional Reschedule Requests:
    ● Any additional rescheduling requests or those made less than 7 days before the class will incur a fee of £20.

4. Emergency Cancellations

  • We understand that emergencies happen. If you need to cancel due to a genuine emergency, please contact Justin as soon as possible (07957 420195). We may, at our discretion, offer a refund or reschedule without penalty.

5. Cancellation by How To Basically

  • In the unlikely event that we need to cancel a class due to unforeseen circumstances (e.g., instructor illness), you will be offered a full refund or the option to reschedule for a future class at no additional cost.

6. How to cancel or reschedule

  • To cancel or reschedule your class, please contact Justin via jk@howtobasically.co.uk or 07957 420195 as soon as possible before your scheduled class. Provide your booking details and the reason for cancellation or rescheduling.

7. Refund Process

  • Refunds will be processed within 10 business days to the original payment method used during booking.

8. Contact Information

Thank you for understanding and respecting our cancellation policy. We look forward to seeing you at one of our classes!